Yes! You heard that right. The Free Plan comes with everything you’ll need to recruit and schedule your volunteers. Timecounts believes in empowering organizers at their earliest stages with the best tools – so they can scale and have the most impact! You may decide to unlock additional features like reporting by upgrading to a paid tier, or purchase add-ons. It’s completely up to you.

The majority of our customers are nonprofits or community-based organizations, so we’ve already priced all our plans to be affordable (or free).

No, we do not sneak in any hidden charges or impose mandatory set-up fees to use Timecounts.

Timecounts hosts all your data on secure servers inside a ISO 27001 and FISMA-certified data center. We run regular penetration testing and all software is peer reviewed before deployment. You can export your data at any time. We do not share or provide access to your data with any other companies or organizations without your consent. Your contact information and data are yours and yours alone. We will never sell private information or lists – it is simply not part of our company ethos, and we do not use advertising to generate revenue.  Learn more by reading our Terms of Service and Privacy Policy.

All plans come with unlimited automated emails; these include confirmations, reminders, and invites. In a nutshell, any triggered communication that is critical to volunteer signup and scheduling is included for free. In addition, each plan has a set number of general emails they can use each month for custom messages or responding to volunteer queries. Don't worry, if you get close to your limit you can simply top-up, or adjust your plans. Message counts will be displayed under Settings and in the message compose screen.